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SMS Opt-In

A clear look at how Sugar & Crumbs text updates work.

This page explains the Sugar & Crumbs SMS Alerts program, including how customers can explicitly opt in to receive transactional order text messages, what messages may be sent, and how to opt out.

Checkout consent copy

I agree to receive text messages from Sugar & Crumbs regarding my order, including order confirmations and pickup notifications. Message and data rates may apply. Reply STOP to opt out.

Includes order confirmations and pickup notifications only. Message and data rates may apply. Reply STOP to opt out.

How opt-in works

Customers may provide a mobile number during checkout and explicitly check a separate, optional consent box to receive transactional text messages from Sugar & Crumbs regarding their order.

The checkbox is not preselected, and consent for SMS is separate from acceptance of the website Terms and Conditions and Privacy Policy.

This opt-in covers transactional messages only, including order confirmations and pickup notifications.

What messages you may receive

Sugar & Crumbs may send order confirmations and pickup notifications to customers who explicitly opt in.

No marketing or promotional text messages are sent through this checkout opt-in.

Includes order confirmations and pickup notifications only. Message and data rates may apply. Reply STOP to opt out.

How to stop

You can opt out of text messages at any time by replying STOP to any message from Sugar & Crumbs.

If you need help with an order instead, contact us through the website contact page.

Reply STOP to opt out. Message and data rates may apply.

Privacy and sharing

We may collect your phone number to send transactional text messages related to your order, such as order confirmations and pickup notifications, if you explicitly opt in. Message and data rates may apply. You can reply STOP to opt out at any time.

Sugar & Crumbs does not sell or share phone numbers or SMS consent data with third parties or affiliates for their marketing purposes.

Twilio resubmission summary

Opt-in description: Customers provide their phone number during checkout on our website and may explicitly check a separate consent box to receive text messages from Sugar & Crumbs regarding their order, including order confirmations and pickup notifications. The checkbox is not preselected. Consent for SMS is separate from acceptance of the website Terms and Privacy Policy. Message and data rates may apply. Reply STOP to opt out.

Use case summary: Sugar & Crumbs sends transactional SMS messages related to customer orders, including order confirmations and pickup notifications. No marketing or promotional messages are sent through this opt-in.

Sample message: Sugar & Crumbs: Hi {first_name}, your order is ready for pickup. Reply STOP to opt out.

Opt-in confirmation message: Sugar & Crumbs: You are subscribed to receive transactional text messages about your order, including order confirmations and pickup notifications. Message and data rates may apply. Reply STOP to opt out.